Hotel Business Forum 2015

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According to research, more than 50% of Russian hotel managers do not set specific targets and objectives for their managers and employees. Moreover, almost 80% of hotel managers do not discuss work results during annual appraisals. The Managing Director of SEC Hospitality Training & Consulting Aneta Korobkina will discuss how to identify key performance indicators, formalize objectives for hotel employees, conduct a scheduled team evaluation and make adjustments in their work during the session ‘Technologies of setting goals and assessing staff’ at Hotel Business Forum 2015.